Online Education: Changes in Attitude, Changes in Modality

For nearly three decades, online education has centered on one question: Is it better to teach online through real-time sessions or self-paced modules? The answer has shifted dramatically—and today’s research reveals a far more nuanced picture than early “either/or” debates suggested.

When universities first moved courses online in the late 1990s and early 2000s, asynchronous instruction dominated. Limited bandwidth and early LMS platforms like Blackboard and WebCT made videoconferencing unreliable. Scholars such as Michael Moore—whose Transactional Distance Theory shaped early distance-ed thinking—emphasized that effective online learning required bridging the psychological gap between teacher and student through well-structured materials and meaningful dialogue, most of which happened via text-based, time-flexible tools.

By the mid-2000s, research consistently found that asynchronous environments supported reflection, deeper discussion, and learner autonomy (Hrastinski, 2008). Asynchronous wasn’t just convenient—it was considered the gold standard for well-designed online education, especially for adult learners balancing work, family, and school.

As broadband expanded and tools like Zoom, Adobe Connect, and Collaborate improved, synchronous online learning became more viable. Studies throughout the 2010s showed that live sessions boosted social presence, helped students maintain momentum, and let instructors respond to confusion in real time. Research also began suggesting that blended approaches—combining asynchronous materials with occasional synchronous meetings—could outperform either model alone.

Still, attitudes remained cautious. Most fully online programs stuck with asynchronous delivery because it scaled well and met the needs of working adults. Synchronous formats were often seen as a nice addition, not a core design element.

The Pandemic: Synchronous Goes Mainstream

COVID-19 changed everything. Practically overnight, Zoom became the global classroom. For many students and instructors, synchronous online learning was their first experience with online education of any kind.

Research from 2020–2022 revealed several key themes:

  • Students valued structure. Synchronous classes provided routine during a chaotic period.
  • Faculty found real-time teaching easier to manage than designing robust asynchronous modules on short notice.
  • Zoom fatigue was real, and bandwidth limitations, childcare demands, and time zone conflicts disproportionately affected lower-income and rural learners.
  • Students in hastily converted asynchronous courses often felt isolated or under-supported.

Most importantly, the pandemic normalized synchronous online learning at an unprecedented scale. Many students—especially traditional undergrads—discovered they prefer some real-time interaction online.

Post-Pandemic Research: Changes In Attitude

As researchers have examined online learning beyond the “emergency remote” context, a clear pattern has emerged: neither synchronous nor asynchronous online education is inherently superior. Each offers distinct advantages.

Asynchronous strengths:

  • Maximum flexibility
  • Self-paced, repeatable content
  • Deeper opportunities for reflective engagement

Synchronous strengths:

  • Immediate feedback and clarification
  • Stronger sense of connection and accountability
  • Better fit for discussion-heavy or skills-based courses

Recent meta-analyses find similar learning outcomes across both formats when courses are intentionally designed. Where differences appear, they relate more to student characteristics (e.g., work schedules, self-regulation skills) and course type than to modality.

The most important post-COVID trend is the rise of “bichronous” online learning—a term coined by Martin, Sunley, and Turner (2020) to describe courses that intentionally blend both modes. Students complete core content asynchronously while engaging in targeted synchronous sessions for problem-solving, discussions, or community building. Recent studies show high satisfaction with these hybrids, especially when synchronous time is used strategically rather than habitually.

Generative AI: Killer or Savior of On-line Education

Generative AI is seen by some as the death of asynchronous online education—and by others as its savior. Asynchronous courses rely heavily on content, self-directed learning, and delayed interaction.

The loudest criticism of this approach is that it makes students feel alone, unsupported, and disconnected. But chatbots integrated into the LMS—serving as first-line tutors and discussion thread guides—can provide real-time support in a non-real-time environment.

At the same time, AI is disrupting assessment and causing concern among faculty over academic integrity. The tools make it easy for students to cheat by auto-generating essays, code, and short answers.

The response has been a move toward more open-ended assessments—projects, reflections, case studies, and multimedia submissions—where AI becomes a tool rather than a shortcut. Faculty are also adopting process-based assignments like think-aloud activities, staged coding tasks, or version-controlled writing.

On the flip side, AI makes life easier for instructional designers. Asynchronous courses require tight, highly structured, and carefully planned materials. Here, AI’s ability to rapidly generate and update content—while creating multiple versions of the same concept—lowers the barriers to quality design.

We see AI not as the “killer” of asynchronous online education but as the “enabler” and “accelerator” of bichronous online education. Tools for text, image, and video generation create new opportunities.

The Take-away

For nearly three decades, the distinction between synchronous and asynchronous learning has shaped online education—from course design to student expectations. This evolution began in the bandwidth-limited era when asynchronous experiences defined quality online learning. It continued through the rise of robust synchronous platforms in the 2010s, then accelerated dramatically when the COVID-19 pandemic pushed real-time online instruction into the mainstream. Today, research shows that neither modality is inherently superior. Each offers unique strengths, and students increasingly prefer thoughtful blends that balance flexibility with meaningful interaction. The future lies in treating synchronicity as a design choice rather than a philosophical divide.

AI amplifies this shift by transforming asynchronous learning itself. Intelligent tutors, adaptive feedback systems, dynamic content generation, and AI-integrated assessments reduce the isolation traditionally associated with self-paced courses while elevating personalization and rigor. At the same time, faculty must rethink assessment integrity and guide students in responsible AI use. Asynchronous education is no longer simply “anytime learning”—supported by AI, it’s becoming interactive, adaptive, and deeply student-centered. Together, these trends signal a future where online education is shaped not by the constraints of time, but by intentional design, learner support, and strategic use of new technologies.

Selah.

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